Terms of use

Last updated: 23 October 2026

This is a translation for convenience. If there is any difference, the Spanish version prevails.

The service

Pathing (pathing.app), run by Andrés Rodríguez, is an app that brings order, control and tracking to a business's work, customers and suppliers. It is a service for professionals: businesses, companies and self-employed people using it for their work. By creating an account or using the app you accept these terms; by setting up a business, you also accept the data processing agreement for the data it stores. Contact: [email protected].

Service status

Pathing is in its early versions. We improve it often and some features may change.

Sign-up, plans and prices

• Anyone can set up their business from the app, with no code.
• When you create your business you get 30 days of the Complete plan to try it, with no card. There is one trial per person and each business is paid for separately: if your account (or your email) has already used the trial, or you are or have been part of another business, the new one starts in view-only mode until you subscribe to a plan for it (unless we give you a sign-up code with another trial). While you have a business without a subscription, you cannot open another one.
• There is no free plan. If the trial or the paid period ends and you don't subscribe, the business becomes view-only: the whole team can see and download everything, but nothing can be created or changed (not from the partner portal or from Claude either) and no emails can be sent from the app. You can still remove people's and partners' access and delete the business. When you subscribe, it works again straight away with everything it had.
• The Complete plan costs €29 per month + VAT or €290 per year + VAT, for teams of up to 10 people.
• The Business plan costs €59 per month + VAT or €590 per year + VAT, for teams of up to 30 people.
• Plans are paid by card in Settings → Plan (payments are processed by Stripe) and renew every month or year until you cancel them. If you subscribe during the trial, the first charge is when the trial ends, and if you change plan in the meantime nothing is charged: you pay the new plan when the trial ends. If you change plan, or switch between monthly and yearly, you are charged straight away for the difference for the rest of the period, minus what you have not used (you see the amount before paying); if you move to a cheaper plan, the remainder is taken off your next charges. If a payment fails, we let you know in the app and you have 14 days to update your card (we retry automatically); if it still cannot be charged, the subscription is cancelled and the business becomes view-only.
• If you want us to set it up for you (set-up service), it costs €199 + VAT, once. You request it in Settings → Plan; we write to you to confirm it and send you a card payment link.
• There is no minimum term: you can cancel whenever you like. If you cancel, or the trial ends and you don't subscribe, your business becomes view-only and your data is kept. If you cancel, the plan stays active until the end of the paid period (month or year) and then becomes view-only.
• Prices may change. If they do, we will give you 30 days' notice.
• By creating a business you declare that you use it in your professional activity. When you subscribe to a paid plan you give us your tax ID for the invoice.
• If you have paid and you're not happy, ask for a refund within 7 days of the first charge, or within 7 days of each annual renewal, and we will refund the amount.

Your account and your business

• You must be at least 18 to have an account: Pathing is a professional tool.
• You are responsible for your password and for what is done with your account. We recommend turning on two-step verification.
• To delete your account, write to us and we will delete it within a month.
• Whoever runs a business decides who gets in and with which role, and is responsible for the data the business stores, for having permission to store it and for the messages it sends its customers from the app.
• Don't use Pathing for anything illegal, to send unwanted messages or to try to access other businesses' data.
• We may suspend or close an account or a business for illegal use, abuse or non-payment. We will warn you first, unless it is urgent, and leave 30 days to take the data.

What must not be stored

Pathing is a tool: we do not review what each business stores in it. The business must not store:

• full payment card or bank account numbers, or passwords or keys for other services;
• scanned identity documents;
• medical records, or health data beyond what is essential for the job, and always with a legal basis and without showing it to outside partners.

If it does, that is the business's responsibility. If we find out, we will ask it to remove it.

Your data is yours

What your business stores in Pathing belongs to your business. In Settings → Export data you can download your records (with each customer's details), catalogue, suppliers and materials whenever you like; anything else (appointments, messages, attachments) we give you on request. You can also ask us for a full copy or ask us to delete it. How we handle personal data is in the privacy policy and, for your customers' and suppliers' data, in the data processing agreement.

Liability

We take care to keep Pathing working well and to make backups (of the database, daily, encrypted and kept for 90 days; photos and attachments have no separate backup), but we are not liable for indirect damage or for losses caused by service interruptions. In any case, our liability is limited to what you have paid in the previous 12 months. The same cap applies to the data processing agreement. None of this applies to wilful misconduct or gross negligence, nor does it limit anything the law does not allow to be limited.

Leaving and switching provider

This follows the EU Data Act (Regulation (EU) 2023/2854). It applies the same whether you move to another provider or simply leave.

• You can leave Pathing or move to another provider whenever you like, giving up to two months' notice (it can be less).
• After your notice there is a 30-day transition period: the service carries on as usual and we help you take your data, at no cost. You can extend that period once, if you need to.
• If 30 days are not enough for technical reasons, we will tell you within 14 working days of your notice and propose another period, of 7 months at most.
• What you can take yourself: in Settings → Export data, as spreadsheets (CSV, which open in Excel or Google Sheets), your records with each customer's details, catalogue, suppliers and materials.
• What we give you on request: everything else from your business (the steps and history of each record, appointments, comments, messages sent and the configuration) in open formats (CSV or JSON), and photos and attachments as they are.
• What is not included: the service's internal logs (security, access and sessions) and the sending limits and throttles. They are not your business's data.
• The contract ends when the switch is complete or, if you only want us to delete the data, when the notice period ends.
• After that you have at least 30 more days to download them. Once that period is over they are deleted within 30 days at most, and from backups within 90.
• If you delete the business yourself from Settings (“Delete the business”), it is deleted straight away, and from backups within 90 days. If you pay by card, you first need to cancel the plan in Settings → Plan, so that you are not charged again.
• If you don't subscribe when the trial or the paid period ends, the business becomes view-only and its data is kept. If it stays like that for 90 days, we write to whoever manages it; from that notice they have at least 30 days to subscribe or download their data, and if they don't, we may delete the business: it is deleted straight away, and from backups within 90 days. Nothing is deleted without that notice.
• Anything a law requires you to keep, we hand over to you: you keep it, not us.

Changes to these terms

If we change them in an important way, we will let you know at least 30 days in advance, by email or in the app. If you don't agree, you can leave before the change applies and we will refund the unused part of what you paid.

Contracting between professionals

As neither party is a consumer, we agree not to apply the prior information and acknowledgement of receipt for electronic contracting (Articles 27 and 28 of Spanish Law 34/2002 on information society services).

Governing law

These terms are governed by Spanish law. For any dispute, the parties submit to the courts of the owner's domicile, unless the law provides otherwise.